Cindy Lay - President

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Cindy Lay has been with the University of Tennessee for 18 years, currently as an Administrative Specialist III in Extension Evaluation and Staff Development. She served on various IAAP Knoxville Chapter committees and held various chapter board positions, including President. Cindy obtained her CAP certification in 2007 and Administrative Professional Certification in 2019. She enjoys spending time with her husband, Dusty, and daughter, Presley. Cindy volunteers at Presley’s school when possible and currently serves as President of the PTO (Parent Teacher Organization). She is looking forward to serving on the OPT Board!

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Vice President - Vacant

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This position is vacant due to the passing of our Beloved Margaret Frazier on February 1, 2025.

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Danette Higdon - Treasurer

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Danette Higdon is proud to serve Office Professionals of Tennessee this year as your Secretary. Danette has 30 years of administrative experience starting as a Foundry Clerk to her current position as Executive Assistant and Office Manager. She joined IAAP in 2006 and OPT in 2015. She has served on numerous committees and in various offices in both orgranizations. Danette received her CAP-OM designation in 2008 and recertified in 2013 and 2018. Professional development and networking with others has been key to her success. She is also a notary and has a Ham Radio license. Danette just celebrated 30 years of marriage to Terry and looks forward to her son Austin graduating from high school this year.

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Janet Miles - Secretary

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​Janet is a Project Manager, IT and Digital Innovation at the University of Tennessee.  Janet has been involved in IAAP and OPT for many years.

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